ABOUT ME
Strategy-minded.
Systems-obsessed.
People-focused.
I’m Brittany, a SaaS operations and product leader who likes complicated problems, thoughtful solutions, and making work easier for the people actually doing it.
HOW I GOT HERE
I’ve worked on both sides of the customer experience: the operations that support it and the products customers use every day. That perspective shapes the questions I ask before deciding what to build.
I like understanding where a process breaks down, who feels the friction, and what a better outcome would look like. Then I connect the strategy to the systems, data, and workflows needed to make it happen.
Whether I’m shaping a roadmap or working through an automation, I care about the same thing: making the result useful for the people who rely on it.
Explore my career journey →THE CAREER VERSION
From customer operations
to product and GTM strategy.
I connect the decisions made in a strategy meeting with the systems and workflows that make them happen. My experience spans customer success, product management, and GTM technology.
Explore my experience →